Clinton Institute


Entry Requirements


To enrol in this course, students must provide evidence that they:

  • • Are at least 18 years of age
  • • Have successfully completed Diploma or higher qualification in Australia, or an equivalent overseas qualification
  • • Meet one of the following English proficiency requirements:
  •        • Evidence of a valid IELTS score of 6.0 or other equivalents in English Language tests including Test of English as a Foreign Language (TOEFL iBT), Pearson Test of English (PTE), Doulingo English Test, and Cambridge English (CAE).

           • Successfully complete the pathway with recognized ELICOS providers, as determined by Clinton Institute via exit score of IELTS score of 6.0 equivalents.

           • Student have successfully completed their Year 12 or equivalent in English Language

  • • Have appropriate Language, Literacy and Numeracy (LLN) levels, as determined by Clinton Institute via the LLN test administered prior to enrolment.

  •        The LLN test will be conducted by a suitable Trainer and Assessor or the Director of Studies.

           The LLN assessment includes a written test and interview to complete the verbal component of the test.

    For international students applying from their home country this will be completed during a skype interview.

    For all students applying within Australia the test will be completed during an interview at the RTO.

           The LLN test assists the RTO to assess whether or not students’ LLN skills are at a level suited to the course requirements.

    It also assists our trainers to prepare individual learning plans for each successful applicant where skill weaknesses are identified.

    The RTO will work with successful applicants to ensure their skills are at the required level by the completion of their training.


For international Students, it is a condition of entry that upon acceptance, students provide evidence of having an Australian Student Visa (subclass 500).

Please refer to the government website for information about applying:
https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500


Assessment Modes

Strategic Hospitality Management Projects:

Students at this level complete advanced management projects requiring the development of comprehensive operational and strategic plans for complex hospitality enterprises.

Projects include multi-venue food and beverage operations, event management companies, or hotel kitchen divisions, and require analysis of market position, competitive strategy, financial forecasting, and human resource planning.

Submissions are expected to reflect executive-level thinking and are assessed against strategic rigour, innovation, and regulatory compliance.


Operational Planning and Crisis Management Assessments:

Written and simulated assessments require students to respond to complex operational challenges including supply chain disruptions, staffing crises, food safety incidents, and major event failures.

Students must demonstrate the ability to make rapid, sound operational decisions consistent with senior management responsibilities in a commercial kitchen environment.


Human Resources and Strategic Staffing Work:

Students develop advanced HR frameworks including talent acquisition strategies, performance management systems, enterprise bargaining considerations, and workforce planning models specific to large-scale hospitality operations.

Assessment includes analysis of organisational culture and staff development program design.


Financial Management and Business Planning Tests:

Students complete executive-level financial assessments covering strategic budget development, capital expenditure planning, profitability analysis across multiple revenue centres, and financial risk management.

Tasks require sophisticated interpretation of financial statements and the ability to provide strategic financial leadership.


Senior Leadership Observations:

The Assessor observes students in senior management roles during simulated executive meetings, kitchen leadership scenarios, or cross-departmental coordination exercises.

Assessment criteria include strategic decision-making, stakeholder communication, leadership presence, and the ability to drive operational excellence across a hospitality enterprise.


Board Presentation Simulations:

Students prepare and deliver executive-level presentations to a simulated board or investor panel, covering business performance, strategic initiatives, and future plans.

Assessment evaluates communication skills, data interpretation, strategic rationale, and the ability to respond to challenging questioning.



Units of Competency


Code Title Core / Elective
SITXFIN009 Manage finances within a budget Core
SITXHRM009 Lead and manage people Core
SITXMGT004 Monitor work operations Core
SITXCCS016 Develop and manage quality customer service practices Core
SITXFIN010 Prepare and monitor budgets Core
SITXGLC002 Identify and manage legal risks and comply with law Core
SITXMGT005 Establish and conduct business relationships Core
BSBFIN601 Manage organisational finances Core
BSBOPS601 Develop and implement business plans Core
SITXWHS008 Establish and maintain a work health and safety system Core
SITXMPR014 Develop and implement marketing strategies Core
SITXHRM012 Monitor staff performance Core
SITXFIN011 Manage physical assets Core
SITXHRM010 Recruit, select and induct staff Core
SITHCCC023* Use food preparation equipment Elective
SITHCCC027* Prepare dishes using basic methods of cookery Elective
SITHCCC028* Prepare appetisers and salads Elective
SITHCCC029* Prepare stocks, sauces and soups Elective
SITHCCC030* Prepare vegetable, fruit, eggs and farinaceous dishes Elective
SITHCCC036* Prepare meat dishes Elective
SITHCCC037* Prepare seafood dishes Elective
SITHCCC041* Produce cakes, pastries and breads Elective
SITHCCC042* Prepare food to meet special dietary requirements Elective
SITHCCC043* Work effectively as a cook Elective
SITXFSA005 Use hygienic practices for food safety Elective
SITXFSA006 Participate in safe food handling practices Elective
SITXCOM010 Manage conflict Elective
SITXHRM008 Roster staff Elective
BSBTWK501 Lead diversity and inclusion Elective
SITEEVT023 Plan in-house events Elective
SITEEVT026 Manage event production components Elective
SITEEVT028 Manage on-site event operations Elective
SITXCCS015 Enhance customer service experiences Elective

RTO Number: 41597 | CRICOS Provider Code: 03540C

CRICOS: 115261A

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Frequently Asked Questions — CHC33021 Certificate III in Individual Support

What will I learn in the CHC33021 Certificate III in Individual Support?

You will learn to provide person-centred care and support to people in aged care, home care, or disability settings. Units cover communication skills, supporting independence and wellbeing, safe work practices, and recognising healthy body systems.

How long is the CHC33021 Certificate III in Individual Support course?

The course duration is approximately 52 weeks including theory and mandatory work placement hours. Intake dates are available monthly — contact our admissions team for the next intake.

Do I need work placement for the CHC33021 Certificate III in Individual Support?

Yes. A mandatory work placement component is required to demonstrate competency. Clinton Institute arranges placement with our partner organisations including Arcare, Opal Healthcare, and Benetas.

What are the entry requirements for the CHC33021 Certificate III in Individual Support?

You need to have completed Year 10 or equivalent, and meet the relevant English language requirements. Prior experience in community services or health is beneficial but not required.

Can international students enrol in the CHC33021 Certificate III in Individual Support?

Yes. The CHC33021 Certificate III in Individual Support is CRICOS-registered (CRICOS code: 115261A) and available to international students studying in Australia on a student visa.